Privacy Policy

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

Contact us
If you contact us using the form on the website or by email, the data you provide will be stored by us for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.

Cookies
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.

We use cookies to make our offering user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.

Google Maps
We use the maps from the “Google Maps” service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google Fonts
We use fonts (“Google Fonts”) from the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/, opt-out: https ://adssettings.google.com/authenticated.

Google ReCaptcha
We use the “ReCaptcha” function to prevent bots from making entries in online forms, for example. It is offered by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/ authenticated.

Web analysis
Our website uses functions of the web analysis service Google Analytics. The provider is Google Inc., based at 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Cookies are used for this purpose, which enable an analysis of the use of the website by its users. The information generated in this way is transferred to Google’s server in the USA and stored there. You can prevent this by setting your browser so that no cookies are stored.

We have concluded a corresponding contract for data processing with the provider.

Our concern within the meaning of the GDPR (legitimate interest) is to improve our offering and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

Your IP address is recorded but immediately pseudonymised (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.

Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

In addition, Google is certified under the Privacy Shield Agreement and therefore offers a guarantee that it will comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

The user data is stored for a period of 14 months.

You can find detailed information about Google’s use of data, your options for settings and objection on the following Google websites: https://www.google.com/intl/de/policies/privacy/partners (“Use of data by Google when you use Websites or apps of our partners”), http://www.google.com/policies/technologies/ads (“Use of data for advertising purposes”), http://www.google.de/settings/ads “Manage information that Google “used to show you advertising”).

Mouse tracking
Our concern within the meaning of the GDPR (legitimate interest) is to improve our offering and our website. We therefore use Hotjar to better understand the needs of our users and to optimize what we offer on this website. Using Hotjar’s technology, we get a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click, what they like and don’t like, etc.) and this helps us tailor our offering based on feedback from our users to align. Hotjar works with cookies (see above) and other technologies to collect information about the behavior of our users and their devices (in particular the IP address of the device (is only recorded and stored in anonymized form), screen size, device type (unique device identifiers) , information about the browser used, location (country only), preferred language for viewing our website). Hotjar stores this information in a pseudonymized user profile. The information is neither used by Hotjar nor by us to identify individual users or combined with other data about individual users. For more information, see Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy.

You can object to the storage of a user profile and information about your visit to our website by Hotjar as well as the setting of Hotjar tracking cookies on other websites by clicking on this opt-out link.

Data storage via our web shop
For the purpose of contract processing, the following data is stored by us: salutation, first and last name, address, email address and optionally entered user data (company name, address details, telephone number). The data you provide is necessary to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card details to the processing bank institutions/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

After the shopping process is canceled, the data we have stored will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the tax retention period (7 years) has expired.

The data name, address, purchased goods and date of purchase will also be stored until the end of product liability (10 years). Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR.

Registration and user account
Users of our webshop can optionally create a user account. As part of the registration process, we provide users with the required information (mandatory fields and optional information). We use the data entered during registration for the purpose of using our offer. Users can be informed about information relevant to the offer or registration, such as changes to the scope of the offer or technical updates, by email.

In the event that users terminate their user account, their data will be deleted from this account; An exception is data whose storage is necessary for commercial or tax reasons in accordance with Article 6 Paragraph 1 Letter c GDPR. The users are responsible for any backup of the data in the event of termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract.

Based on both our legitimate interests and the user’s interests in protecting against misuse and other unauthorized use, we store the IP address and the time of the respective action by the user when a user uses our registration and login function in connection with their user account used. The IP addresses will be anonymized or deleted after 7 days at the latest.

As a general rule, we do not pass on the data to third parties; An exception are situations in which we have to pursue our claims or in which we have to comply with a legal obligation in accordance with Article 6 (1) (c) GDPR.

Newsletter r
You have the option of subscribing to our newsletter via our website. In order to provide you with targeted information, we may also collect and process additional information that users provide voluntarily.

To send our newsletter we need your email address and your declaration that you agree to receive the newsletter. As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration.

You can cancel your newsletter subscription at any time. Please send your cancellation to the following email address: [EMAIL ADDRESS].

We will then immediately delete your data in connection with sending the newsletter.

Google Re/Marketing Services
Our concern within the meaning of the GDPR (legitimate interest) is to improve our offering and our website. We therefore use the marketing and remarketing services (“Google Marketing Services” for short) from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, (“Google”).

Google is certified under the Privacy Shield Agreement and thereby offers a guarantee that it will comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

With the help of Google marketing services, we can display advertisements for and on our website in a targeted manner in order to only show users those advertisements that potentially reflect their interests. To do this, Google executes a code and uses so-called (re-)marketing tags, with the help of which an individual cookie is stored in the user’s browser. About the use of cookies like this

Google may also combine the information collected with such information from other sources. When the user then visits other websites, ads tailored to their interests can be shown to them.

In addition, the user’s IP address is recorded via Google Analytics, but is immediately pseudonymised (e.g. by deleting the last 8 bits). This means that only rough localization is possible; the advertisements are not managed and displayed for a specific person, but for the cookie holder, regardless of who the cookie holder is. Of course, this does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected about users by Google marketing services is transmitted to Google and stored on Google’s servers in the USA. The user’s IP address will not be merged with the user’s data within other Google offerings.

We use, among other things, cookies from the Google marketing service “Google AdWords”; We may display third-party advertisements based on the Google marketing service “AdSense” and its cookies. Further information on Google’s use of data for marketing purposes can be found at https://policies.google.com/technologies/ads, the data protection declaration from Google is available at https://www.google.com/policies/privacy.

We also use the “Google Tag Manager” to integrate the analysis and marketing services offered by Google into our website and to manage them centrally.

Online presence in social media
We operate online presence within social networks and platforms in order to be able to communicate with users, interested parties and customers who are active there. When accessing these networks and platforms, the terms and conditions and data processing guidelines of the respective operators apply.

Unless otherwise stated in our privacy policy, we process users’ data when they communicate with us on social networks and platforms.

Use of Facebook social plugins
Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offering as well as the analysis, optimization and economic operation of our website. We therefore use social plugins (“plugins”) from the social network facebook.com, which are operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can display content such as graphics, text articles or videos or elements for interaction on the website. You can recognize them by one of the Facebook logos (“f” on a corresponding background, the “thumbs up” sign or the terms “Like” or “Like”) or the label with the addition “Facebook Social Plugin”. You can see the list and appearance of the Facebook social plugins here: https://developers.facebook.com/docs/plugins/.

Facebook is certified under the Privacy Shield Agreement and therefore offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

Further information regarding data collection by Facebook, the further processing and use of the data as well as user rights and setting options to protect privacy can be found in Facebook’s data protection information: https://www.facebook.com/about/privacy/.

Twitter
Content and functions of the Twitter service may be integrated into our online offering. They are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. This can include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Twitter, Twitter can assign access to the content and functions to the users’ respective profiles. Twitter privacy policy: https://twitter.com/de/privacy.

Twitter is certified under the Privacy Shield Agreement and therefore offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active).

Instagram
Content and functions of the Instagram service may be integrated into our online offering. They are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This can include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Instagram, Instagram can assign access to the content and functions to the users’ respective profiles. Instagram privacy policy: http://instagram.com/about/legal/privacy/.

Pinterest
Content and functions of the Pinterest service may be integrated into our online offering. They are offered by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA. This can include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Pinterest, Pinterest can assign access to the content and functions to the users’ respective profiles. Pinterest privacy policy: https://about.pinterest.com/de/privacy-policy.

Xing
Content and functions of the Xing service may be integrated into our online offering. They are offered by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. This can include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Xing, Xing can assign access to the content and functions to the users’ respective profiles. Xing’s privacy policy: https://www.xing.com/app/share?op=data_protection.

LinkedIn
Content and functions of the LinkedIn service may be integrated into our online offering. They are offered by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. This can include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of LinkedIn, LinkedIn can assign access to the content and functions to the users’ respective profiles. LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy.

LinkedIn is certified under the Privacy Shield Agreement and thereby offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active).

Vimeo
Videos from the “Vimeo” platform may also be integrated into our website. They are offered by Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Data protection declaration: https://vimeo.com/privacy.

YouTube
Videos from the “YouTube” platform may also be integrated into our website. They are offered by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Data protection declaration: https://www.google.com/policies/privacy/, opt-out: https://adssettings.google.com/authenticated.

Your rights
You are generally entitled to the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria this is the data protection authority.